SmartSupport

Customer Support

Knowledgeable, dedicated customer care.

Workflow Solutions’ software suites for catalogers, retailers and magazine publishers are backed by the unparalleled industry expertise and experience of our professional services team.

Toll-Free reference line.
You can access technical support simply by calling our Reference Line, at 1.866.246.7693 where professionals stand ready to address your needs swiftly and knowledgeably. In any scenario, our ultimate goal is to minimize your production downtime. With the assistance of our call-tracking system, Reference Line professionals have the resources to:

  • Resolve your problem over the phone
  • Determine if further action is required and escalate the call
  • Engage field engineers, if necessary
  • Assure proper follow-up

Downloads.
We want to ensure you have the necessary software support available to you whenever you may need it. Click a software link on the left, log in with your Workflow Solutions credentials, and you will have access to any available download. You can download installation documentation, software installs, upgrades, tutorials, and anything else you may need to successfully run any of our software applications.