Frequently Asked Questions


Why the change in name?
  The change from QuadSystems to Media Solutions better represents our solutions for print and new media channels.

Do I need a new password to access the support downloads on your website or to log into Hosted Solutions?
  The changes made to the website are only cosmetic. Your existing passwords still work and your login process has not changed.

Do I still call the same phone number for Customer Support?
  Yes, the support phone number has not changed. You can still contact us at 866-246-7693 for your support inquiries.

Can I still send email to
  This email address is still valid but will be retired in the near future. The new email address is